Warranty & Maintenance

Your Sprinter Van is the benchmark for quality in commercial vehicles. By following a routine maintenance schedule at an authorized Mercedes-Benz service center, you can keep it performing at its peak for years to come. To make sure that you and your vehicle have a productive relationship, we back the Sprinter with some of the most comprehensive warranties in the business.

5-YEAR / 100,000-MILE DIESEL ENGINE LIMITED WARRANTY
Coverage for turbo diesel engines for 5 years or 100,000 miles, whichever comes first. Diesel-equipped, heavy-duty vehicles also carry a diesel Emission Warranty.
5-YEAR / 100,000-MILE LIMITED OUTER-BODY WARRANTY
Protection for the outer, finish-painted, metal panels against corrosion and perforation for 5 years or 100,000 miles, whichever comes first. All panels are covered for 3 years regardless of mileage.
3-YEAR / 36,000-MILE BASIC LIMITED WARRANTY
Basic coverage for 3 years or 36,000 miles, whichever comes first. Excludes normal maintenance and wear items.

Extended Limited Warranty

At Mercedes-Benz, we know how damaging vehicle downtime can be to your business. While your Mercedes-Benz Sprinter warranty is due to expire soon, you can continue to protect one of your most valuable investments with our Extended Limited Warranty (ELW)14. With various options to choose from, a Mercedes-Benz Sprinter ELW offers your business no-hassle convenience. But more importantly, you'll enjoy peace of mind knowing it's from Mercedes-Benz.

The Mercedes-Benz Sprinter ELW offers several attractive features:

  • 1-year/up to 84,000 miles
  • 2-year/up to 100,000 miles
  • 3-year/up to 125,000 miles
  • No deductibles or cumbersome claims processing
  • No approvals required prior to repairs
  • Repairs by factory-trained technicians utilizing high-tech diagnostic equipment
  • Repairs completed with Genuine Mercedes-Benz Parts
  • No risk to you; may be cancelled any time prior to the New Vehicle Limited Warranty expiration for a full refund
  • Honored by all authorized Mercedes-Benz Sprinter dealerships

To qualify, the Sprinter Van must be under the original New Vehicle Warranty period.

Prepaid Maintenance

An evolving business is always prepared to keep up the good work. And our Prepaid Maintenance program allows your business to run even more efficiently by covering six of the essential services your Mercedes-Benz Sprinter requires in advance.* With the value-minded option to build the cost into your monthly payment, it's the simple and convenient way for you to keep your business moving forward and enjoy up to a 30% potential savings versus purchasing maintenance as you go. Your time is important so let us focus on your Sprinter Van while you focus on your business, knowing your productivity and efficiency are well taken care of.

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*Additional parts and services may be recommended for which standard charges will apply. Applicable taxes, shop and disposal fees are additional. Not valid with any other discounted offers. Please see your dealer for more information regarding service interval and program limitations.

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