Parts & Services


The promise of world-class support.
When servicing your Sprinter, a Mercedes-Benz Authorized Service Center is the best way to go. With professionalism at every point of service, there's little to stop your Sprinter from going the distance.
Authorized Sprinter Service
Ensure your Sprinter remains capable of great performance by leaving service and repairs to your authorized Mercedes-Benz Sprinter service center. With certified technicians trained to utilize the most up-to-date knowledge and technology, your local Sprinter Authorized Service Center can help you achieve the low cost of ownership a Sprinter is known for.
Genuine Sprinter Parts
Successful Sprinter ownership not only involves the right people servicing your vehicle, but the right parts as well. Sprinter Genuine Parts from Mercedes-Benz fit perfectly and are manufactured with the utmost quality to safeguard reliability, comfort and safety.
Collision Repair Service
Accidents can happen on the road to realizing your full capability. If you're ever in a collision, qualified repair experts are on hand at 261 Mercedes-Benz Certified Collision Program Centers. They'll perform the repairs necessary to get your Mercedes-Benz Sprinter rolling again quickly. For more information, call the Sprinter Customer Assistance Center at 1-877-762-8267.
Roadside Assistance
Ideally, your potential in a Mercedes-Benz Sprinter should be unstoppable. If you happen to experience an unexpected stop along the way, Mercedes-Benz 24-Hour Roadside Assistance can provide the services to get you moving again. Give us a call and Mercedes-Benz personnel will be dispatched to your location to provide services like replacing a flat tire, jumpstarting a dead battery, or providing fuel if you happen to run out.15

An authorized dealer within an approximate 30-mile radius will provide roadside assistance to all customers. And, if a roadside repair is unable to be made, we can arrange to have your Sprinter towed to the nearest authorized Mercedes-Benz dealership at no charge for eligible Mercedes-Benz Sprinters.16

Contact 24-Hour Roadside Assistance at 877-762-8267.

Service Restrictions:
Every attempt will be made to assist a customer. However, there are circumstances that may limit our ability to provide service. Please review our Policies and Endnotes page for specific details.17
Print Share
© 2013 Mercedes-Benz USA, LLC. All rights reserved.